This online shop delivers exclusively within Italian territory.
📜 Terms of Sale
Last update: March 15, 2025
1. Our Commercial Policy
1.1 - The Seller reserves the right not to process orders that do not comply with its commercial policy.
1.2 - These General Terms of Sale govern the offer, forwarding, and acceptance of purchase orders on www.enotecaguanella.it.
1.3 - They do not govern the supply of services or sale of products by third parties linked via banners or hyperlinks.
2. Conclusion of the Contract
2.1 - The order form summarizes the main product features, price, payment methods, and delivery details.
2.2 - The contract is concluded when the Seller receives the order form.
2.3 - You are required to read and accept these General Terms of Sale and the right of withdrawal information.
2.4 - The order form will be stored in accordance with legal requirements.
2.5 - You may correct errors before submitting the form.
2.6 - Contracts are concluded in Italian only, and delivery is limited to Italy.
2.7 - The Seller may reject orders that are not financially reliable, incomplete, or regarding unavailable products.
2.8 - In case of unavailability, the Seller will promptly refund any payments made.
2.9 - By submitting the order form, you accept these Terms of Sale without reservation.
2.10 - You will receive an order confirmation email.
3. Product Warranties and Prices
3.1 - Only new products purchased directly from the Seller are offered.
3.2 - No second-hand or lower-quality products are sold.
3.3 - Essential product characteristics are available in the product sheets.
3.4 - Prices may change; please verify the final price before placing your order.
3.5 - The Seller may refuse the return of altered or damaged products.
4. Payment Methods
Delivery is available only within Italy. Accepted payment methods:
- Bank Transfer - Shipment after verifying payment receipt.
Account Holder: G.Guanella sas di Guanella Cristina & C
IBAN: IT13O0569652090000006933X04 (Banca Popolare di Sondrio) - Cash on Delivery (COD) - Additional fee of €5.33 applies.
- PayPal - Payment through PayPal personal account.
5. Right of Withdrawal
In accordance with Legislative Decree 206/2005 (Consumer Code), you have the right to withdraw from the purchase within 14 working days from the receipt of the products without providing any reason. To exercise this right, a written notice must be sent. Return shipping costs are borne by the customer.
6. Legal Warranty of Conformity
All products are covered by the legal warranty of conformity under Articles 128 et seq. of the Consumer Code. In case of nonconformity, you are entitled to restoration free of charge through repair or replacement.
G.Guanella sas di Guanella Cristina & C - Via Roma 30, 23032 Bormio (SO) - Italy
Email: info@enotecaguanella.it